Another MLB screw-up:
Major League Baseball’s opening day turned into a frustrating affair for many subscribers to its fee-based MLB.TV live game video-streaming service.
Subscribers encountered disruptive technical problems on Monday that included slow response times at the MLB.com site and problems with an upgraded media player.
For starters, the new version of MLB.com’s Mosaic media player remained unavailable until around 4 p.m. Eastern Time, although six games had started between 1:05 p.m. and 3:05 p.m.
…
Frustration was high among premium-level MLB.TV subscribers, who pay either $19.95 per month or $119.95 per year. They were promised an improved “TV-quality” picture this year, thanks to enhancements to Mosaic and to the service in general.
Nick Mavro, a premium subscriber since 2006, is getting tired of MLB.TV opening-day glitches, and the current problems had him questioning whether he should have signed up for this season. “When they cannot get it right on clearly their most ‘glorious’ day, it is very frustrating. In hindsight, I would opt against signing up again,” Mavro, a Toronto businessman, said via e-mail.
Steroids, censorship, and technical foul-ups that stiff paying customers.
Strike three! You’re out!
Post a Comment
No personal attacks on any of the participants here.